An Interview with Columbus Court Reporter – Amy L. Miller

An Interview with Columbus Court Reporter – Amy L. Miller

Amy Miller recently joined the team at PRI Court Reporting.  Amy is a court reporter in Columbus, Ohio and she has been a court reporter for over 20 years. Amy is very friendly and cares a lot about her work and her family.  You’ll meet Amy at a deposition soon, but in the meantime, here’s a chance to get to know her a little better.

How long have you been a court reporter?
I started reporting 21 years ago this month!

How long have you been working at PRI Court Reporting?
I am thrilled to have started PRI Court Reporting in November of 2015

Did you have other court reporting experience prior to joining PRI?
I did.  I was with two other local firms before joining PRI

What do you like most about working at PRI?
So far, I am really enjoying the office staff, clientele, and software.  I love the atmosphere!

Where are you from or where did you grow up?
I was born at St. Ann’s Hospital.  While much of my family has decided to leave central Ohio, this is my home.

Before working as a court reporter, did you have another career or job? If so, what?
I heard a commercial for the “glamorous life of court reporting” on the radio when I was a senior in high school.  I decided right then and there that this was the path I was taking and I never looked back.

What is one thing you would like our clients to know about court reporting/depositions? 
Court reporters put their hearts into your transcripts.  It is really helpful to state your goals for them (i.e., expedited due dates, unusual spellings that are case-specific) as these things arise so we can keep up with your needs!

What is the most unusual deposition situation you’ve found yourself in?
Once I was in a situation where emotions ran so high, the police were called and me and my machine were knocked over all while still on the record!  Who says court reporting isn’t interesting?

What’s on your iPod?
Oh, I love music!  My iTunes library has over 3,000 songs in so many genres, I couldn’t even begin to list what’s on it!

What is one thing our clients don’t know about you?
I am a hard-core couponer.  Like following websites for the best “deals” of the week and looking forward to the Sunday paper.  I find this fun.  I started doing it way before they made a silly TV show about people that coupon.

What is your favorite restaurant in Columbus?
That’s a tough question. For a special evening, The Refectory.  For a nice evening, Polaris Grill.  To carry home, Golden Valley.

What is your favorite app?
Without a doubt, my favorite app is Spotify.  There is so much music to choose from, and the ability to download and listen and make your own playlists is just awesome.

What do you like to do when you’re not at work?
I love to cook and do prepare meals most days of the week; spend time with my son; hang out with my friends and family.  I have two dogs and a cat and I am crazy about them as well. My favorite times involve all of these cool people and furry animals all landing in the same place!

What is your best tip for balancing work/life/family?
Sometimes our jobs can be a real balancing act when it comes to work life/family life and it doesn’t always work out.  Expedited transcripts happen and we don’t always know they are going to.  The people that love us are aware that is a possibility and are good about working around that.  However, for the most part, the way I have found that works best is to have a dedicated room in my home for an office that has a door that can be shut during off hours.  So when I am done for the day, the door gets shut and then work is over and my home becomes my home again.  Balance.

 

We hope you’ve enjoyed learning a little more about Amy.  Look for more interviews with other PRI Court Reporting staff in the future.

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Questions to Ask When Hiring a CART Provider

Questions to Ask When Hiring a CART Provider

If you are an individual who is deaf or hard of hearing, or you are working with someone who is, you may be faced with a situation where you need to locate and hire a CART provider.  Here are some helpful questions to ask a potential CART provider to give you confidence that they are qualified to provide the services you need. You can keep this list handy while doing your research to help you remember all the details.

1.  Are you a certified CART provider?
The National Court Reporters Association (NCRA) offers certifications that court reporters can obtain by demonstrating their proficiency in the skills needed to provide CART or captioning services. The certifications you should look for or ask about are Certified Realtime Reporter (CRR), Certified CART Provider (CCP), Certified Broadcast Captioner (CBC).

2.  What experience do you have in providing CART?
You will want to find someone who has experience with the type of situation for which you are needing CART services.  Do they have experience providing CART in classrooms, conferences, meetings?

3.  Do you provide CART on your device or do I have to provide my own?
Most CART providers will provide a screen for you to view during the event.  They may be able to send the feed to your laptop, iPad, or other tablet device upon request.  Does the CART provider provide an overhead for use with a large group?

4.  What are your rates?
Does the CART provider charge an hourly rate?  Do they charge a half day or full day rate?  Are there hourly minimums, such as a two-hour minimum? Is there a different charge for CART services for one individual versus a large group?

5.  Does the rate include providing a transcript of the event or session?
If the provider’s rate includes a transcript, ask in what format they provide the transcript; i.e., PDF, ASCII, Word.  If they don’t include a transcript in the rates, is there an additional cost to obtain a transcript?

You can find certified CART providers in your area by searching the NCRA sourcebook or contacting your local court reporting firm to get a referral.

 

To help you make sure you have gathered all the details needed when scheduling your next CART or captioning event, download the Quick CART and Captioning Scheduling Checklist.

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ABOUT THE AUTHOR:

Angie Starbuck, RPR/CRR, is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC.   Angie is an experienced CART and captioning provider.  Connect with her on LinkedIn and Google+.

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Attorneys: 3 Things to Delegate to Your Legal Assistant

Attorneys: 3 Things to Delegate to Your Legal Assistant

Many young attorneys are coming into the legal profession with increased technology skills.  This could be a double-edged sword in the legal office setting.  While it’s very helpful when an attorney can type and proficiently use word processing programs, there’s one important person that is being under-utilized:  your legal assistant.  Here are three things that you could delegate to her that will free you up to work on other tasks:

  1. Typing letters and other documents.  Most likely, your assistant has many, many templates for letters and other legal documents. Either dictate the letter for her or give her the basics of what the letter should contain.  Let her prepare the document for your approval.
  2. Deposition notices.  Again, your assistant has probably created hundreds of these and has the format set up on her computer.  Give her the details of the deposition and let her create the deposition notice for your signature.
  3. Proofreading/editing.  A second set of eyes is always a good idea on something you’ve written.  It’s easy for you to get lost in the ideas you’re writing about and overlook simple punctuation or grammatical errors that someone else could see.

Allowing your assistant to take on these tasks will free you up for other work, and probably please your client, since they won’t have to pay your hourly rate to create letters and basic legal documents.

 

ABOUT THE AUTHOR:

Angie Starbuck is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC. Connect with her on LinkedIn and Google+.

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Benefit From Your LOCAL Court Reporting Firm Relationship

Benefit From Your LOCAL Court Reporting Firm Relationship

There are many small, individually-owned court reporting firms in cities dotting the United States map.  Many of these firms are owned by a former or current court reporter themselves.  They understand the business of court reporting, how to keep a record of proceedings with a great degree of accuracy.  They build personal relationships with their attorney clients and the paralegals and assistants they work with.

Local court reporting firms have to fight to keep their business and to obtain new business, and the Goliath they are competing against are “national” court reporting firms.  These “national” firms hire outside sales representatives to market their firm and contract with insurance companies and offer lower rates and incentives in exchange for their business.  They entice you with the offer of having a court reporter in any city you may be traveling to.

In reality, these national firms do not employ court reporters all across the country, nor do they have offices across the country.  They will subcontract with local, independent court reporters, and even court reporting firms, in whatever city the attorney is traveling to.  Sometimes attorneys will call a “national” firm to cover a deposition in their hometown and the national firm will subcontract with local court reporters, whom the attorney could have hired himself and avoided the high costs of working with a national firm.

Many local court reporting firms can offer the same services the “national” firms provide, usually with better customer service and personal relationships.  In most cases, the reporters working with that firm are long-time employees.  Your local court reporting firm can save you time and money, while offering you the great customer service you’ve become accustomed to.  No matter what city you are in, if you want to build a relationship with individuals who are as interested in your success as they are in their own, please consider working with your local court reporting firm.

 

ABOUT THE AUTHOR:

Angie Starbuck, RPR/CRR, is a court reporter in Columbus, Ohio, and the owner of PRI Court Reporting, LLC. Connect with her on LinkedIn and Google+.

Download the Deposition Scheduling Checklist

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Photo credit: Lancaster Chamber: http://www.lancasterchamber.com/article.aspx?page=thinklocal

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